Customer Service Workshop
2 February @ 9:30 am - 1:00 pm
For more information about this workshop and to arrange registration, please contact Yvette Mc Dermott at 087 380 6839 / 01 70 60 100 or email yvette.mcdermott@sspship.ie
- What is Customer Service?
- Who is your customer?
- G U E S T and the 6 pillars of Customer Service
- Active and effective listening skills
- Interpersonal skills and attitudes